Description
As we all already know, health takes importance over everything else. Though, health issues can arise calling on a sunny Sunday morning or at the end of a meeting. Whether it is a continued illness or a treatable condition, seeking medical care is the only next stage to finding its cure. Furthermore, health problems do not arise with a notice sign and can happen or recur any time of the daytime or night. At this situation, finding yourself a hospital close by or having a doctor who you can call seem unrealistic. But, the Doctor-on-Call service assurances the help of a well-qualified health professional, whether you were at home, or work. This service is just a telephone call away, and you can gain of top-of-the-line healthcare management services and personalized health care wherever you are. Here, you are going to see an example of how the conversation can be done. So, let’s take a comprehensive look at the Doctor-on-Call Service example.
Virtual doctor: “Good morning, Dr. Oliver’s office. How can I help you?”
Caller: “Hi, my name is Mohamed and my son Hamad is not feeling well. He’s got high fever.”
Virtual Doctor: “I’m sad to hear that. Can I have some information from you so that I can help you? That was Mohamed, M-O-H-A-M-E-D and your son is Hamad, H-A-M-A-D?
Caller: “Yes.”
Virtual doctor: “Your son is one of my patients correct?
Caller: “Yes.”
Virtual Doctor: “Thank you. And can I have your phone number please?”
Caller: “Sure, it’s (050)(XXXXX).”
Virtual Doctor: “Thank you, Mohamed. To approve your contact telephone number, I have (050)-XXXX. Is that correct?”
Caller: “Yes, correct.”
Virtual doctor: “Thank you. May I have hamad’s date of birth?”
Caller: “Sure, it’s XX/XX/XXX.”
Virtual doctor: “And you said he’s running a fever. Is that correct?:
Caller: “Yes.”
Virtual doctor: “Alright, Does he have throat pain?”
Caller: “Yes he feel a little burning pain on his throat.”
Virtual doctor: “Alright, does he have headache?”
Caller: “Yes he have a headache and also he feel dizziness when he woke up in the morning.”
Virtual doctor:” Okay, I recommend him to take a Paracetamol twice in a day and have rest for 3 days, and I will call after 1 hour to ask about him again.”
Caller:” Sure, Thank you so much for your effort.”
*60 Minutes Later*
Caller: “Hello?”
Virtual doctor: “Hello Mr. Mohamed this is Dr. Oliver, I was checking to see if you got the medicine?”
Caller: “Hi doctor, yes we’ve got the medicine you recommended over the phone and he’s already starting to feel well.”
Virtual doctor: “That’s good news. I hope he feels better soon. Have a great day.”
Caller: “Again, thank you so much. Goodbye.”
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